freshservice_mcp

freshservice_mcp

3.4
communicationdeveloper_tools

If you are the rightful owner of freshservice_mcp and would like to certify it and/or have it hosted online, please leave a comment on the right or send an email to henry@mcpreview.com.

A powerful MCP server implementation that integrates with Freshservice for IT service management.

🏠📄

The Freshservice MCP Server is a robust Model Control Protocol server that integrates seamlessly with Freshservice, allowing AI models to interact with various Freshservice modules. This integration enables AI assistants to manage and resolve IT service tickets, streamlining support workflows. The server supports operations across multiple Freshservice modules, including tickets, conversations, products, requesters, agents, and more. It provides a comprehensive toolkit for managing service tickets, automating IT service management tasks, and accelerating workflows by reducing manual intervention.

Features

  • Enterprise-Grade Freshservice Integration: Direct, secure communication with Freshservice API endpoints.
  • AI Model Compatibility: Enables Claude and other AI models to execute service desk operations through Freshservice.
  • Automated ITSM Management: Efficiently handle ticket creation, updates, responses, and asset management.
  • Workflow Acceleration: Reduce manual intervention in routine IT service tasks.

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