koundinya_zd-mcp-server
The Zendesk MCP Integration allows users to manage Zendesk tickets through an MCP server setup, offering functions like retrieving, updating, and searching tickets. It supports integration with tools such as the Claude Desktop app and requires an API token for authentication.
Zendesk MCP Integration Setup Guide
Overview
This guide provides instructions for setting up the Zendesk MCP integration. It includes steps for cloning the repository, installing dependencies, and configuring environment variables. The project uses TypeScript, and includes commands for building and developing the project. It also outlines configuration for integration with the Claude Desktop app and details available Zendesk functions.
Available Zendesk Tools
- Retrieve or update tickets
- Search Zendesk tickets
- Add notes to tickets
Authentication Setup
Steps to generate and use an API token within the Zendesk Admin Center.
Troubleshooting
Common tips for resolving authorization errors and other setup issues.