zd-mcp-server

zd-mcp-server

1

This project is an MCP server enabling AI integration with Zendesk Support, allowing natural language interaction with support tickets. It supports full ticket management, advanced search, and secure authentication using Zendesk API tokens.

zendesk_get_ticket

Search work orders by ID

zendesk_get_ticket_details

Get ticket details, including comments

zendesk_search

Search tickets using Zendesk query syntax

zendesk_create_ticket

Create a new work order

zendesk_update_ticket

Update ticket properties

zendesk_add_private_note

Add internal comments to the ticket

zendesk_add_public_note

Add public comments to work orders