freshdesk_mcp
The Freshdesk MCP Server is a service that allows seamless integration of AI models with Freshdesk, providing enhanced support operation capabilities like automated ticket management. It streamlines interaction with Freshdesk APIs, making it easier to manage support activities.
What is required to use the Freshdesk MCP Server?
You need a Freshdesk account, Freshdesk API key, and the 'uvx' tool installed on your system.
How do I install the Freshdesk MCP Server?
You can install it via Smithery using the command: npx -y @smithery/cli install @effytech/freshdesk_mcp --client claude.
What should I do if I encounter connectivity issues?
Ensure your Freshdesk API key and domain are correct, check your network connectivity, and verify API rate limits.
Can I automate ticket management with this server?
Yes, the server supports automated ticket management, including creation, updates, and responses.
Is there a way to test the server manually?
Yes, you can start the server manually using the command: uvx freshdesk-mcp --env FRESHDESK_API_KEY=<your_api_key> --env FRESHDESK_DOMAIN=<your_domain>.