freshdesk_mcp

freshdesk_mcp

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The Freshdesk MCP Server is a service that allows seamless integration of AI models with Freshdesk, providing enhanced support operation capabilities like automated ticket management. It streamlines interaction with Freshdesk APIs, making it easier to manage support activities.

create_ticket

Create a new support ticket

update_ticket

Update existing tickets

delete_ticket

Delete tickets

search_tickets

Search tickets based on conditions

get_ticket_fields

Get all ticketing fields

get_tickets

Get all tickets

get_ticket

Get a single ticket